![]() Palma, the hotel’s young digital marketing manager, pauses to take in the mid-morning scene in the ground-floor Palm Court just past reception, where Madrid’s smart set rubs shoulders with in-house guests, the former dressed in light suede jackets and linen the latter in designer runners and athleisure wear. The reception of the Mandarin Oriental Ritz, Madrid features a circular white marble floor crowned with the Remolino Del Retiro sculpture (floral forms in brass and nickel). “A five-star moment, with Four Seasons and Edition Hotels both opening their first properties in Madrid, and of course, us, after the biggest refresh in the history of this property’s 113 years.” “Madrid is having a moment,” declares Elisa Palma over the clack-clack-clack of her kitten heels across the white marble floor in the reception of the Mandarin Oriental Ritz, one of Europe’s most fabled hotels.
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